FAQs

❓ FAQs

Frequently Asked Questions

📦 How long does shipping take?

Orders are processed within 24 hours.

Estimated delivery times:

Australia : 5 – 8 business days
United Kingdom: 5 – 8business days
Canada & United States : 6 –10 business days
Other international locations: 7 –15 business days

Tracking information will be provided once your order ships.

🌍 Do you ship internationally?

Yes. We currently offer Free worldwide shipping so families everywhere can enjoy VitalGo Care products.

💳 What payment methods do you accept?

We accept secure payments via:

Credit / Debit Cards
Visa
Mastercard
ApplePay
Paypal
GooglePay

All payments are encrypted and protected.

🔄 Can I return my order?

Yes. If you're not satisfied with your purchase, you may request a return within 3 days after receiving your order.

Items must be unused and in original packaging.

Please contact our support team for assistance.

📩 How can I contact customer support?

You can reach us anytime at:

vitalgocare@gmail.com

Our support team typically replies within 10-60 minutes

🧴 Are your products safe for daily use?

Our products are carefully selected to support daily wellness and comfort.

However, if you are pregnant, nursing, have medical conditions, or are taking medication, we recommend consulting a healthcare professional before use.

(This sentence is important for supplement compliance 👍)

👨👩👧 Who are your products suitable for?

VitalGo Care products are designed to support individuals and families across different life stages — including adults, seniors, and everyday wellness routines for growing families.